Please use this internal resource as a reference for procurement-related news and information.
Procurement Announcements
The OunceIT Vendors and Procurement Dashboard now features our ✨new✨ Internal Request Form! This form replaces the former quote request and project brief form and combines them into one! Additionally, this request form holds:
A place to request dates and times for a technical consultation with Technical Services
An after-hours quote request form to request a formal estimate for clients making requests in advance for after-hours coverage
This can all be found at the Google Site dashboard linked about or by visiting ounceit.com/requests. You will need to be signed in with an @ounceit.com email address to proceed to the site.
Partner Announcements
Squirrels Ditto - New tiers are here!
Ditto is now offering tiered options for more customized pricing based on customer needs; their Elite tier includes newly added features, such as Canva Integration, bulk media upload, new user roles, extended desktop support and more. Read more here
Votcall - Votacall has offered to provide a free cost analysis and assessment for our EDU clients. If you have a client who could take advantage of this, please send an email to amelia@ounceit.com to be connected with our Votacall rep for scheduling.
Purchasing Resources
SaaS implementation and licensing application workflow
Effective now, when a client approves the purchase of a new service, the following steps will occur to provide smoother handoffs and documentation that the service was configured accurately and completely:
The licensing, account login, or any other relevant kick-off information from the vendor will be emailed directly into the client/end-user’s ticket queue, thus creating a setup ticket; this should be assigned or picked up through your team’s normal process with guidance from a team lead/manager
The ticket that is created with the above-mentioned forwarded information will also contain a checklist of considerations and actionables
This checklist requires communicating back to orders@ounceit.com once the actionables are complete; this should be done from within the ticket prior to closing it out
For your convenience, a workflow visual is below to diagram the process of handoffs - this can be viewed in higher quality here. Please reach out to Amelia with any questions!
