Please use this internal resource as a reference for procurement-related news and information.
The OunceIT Vendors and Procurement Dashboard houses the quote and project request forms, all of the below information plus additional videos, announcements, training resources, our line card, and more!
Partner Announcements
Squirrels Ditto - New tiers are here!
Ditto is now offering tiered options for more customized pricing based on customer needs; their Elite tier includes newly added features, such as Canva Integration, bulk media upload, new user roles, extended desktop support and more. Read more here
Votcall - Votacall has offered to provide a free cost analysis and assessment for our EDU clients. If you have a client who could take advantage of this, please send an email to amelia@ounceit.com to be connected with our Votacall rep for scheduling.
Purchasing Resources
SaaS implementation and licensing application workflow
Effective now, when a client approves the purchase of a new service, the following steps will occur to provide smoother handoffs and documentation that the service was configured accurately and completely:
The licensing, account login, or any other relevant kick-off information from the vendor will be emailed directly into the client/end-user’s ticket queue, thus creating a setup ticket; this should be assigned or picked up through your team’s normal process with guidance from a team lead/manager
The ticket that is created with the above-mentioned forwarded information will also contain a checklist of considerations and actionables
This checklist requires communicating back to orders@ounceit.com once the actionables are complete; this should be done from within the ticket prior to closing it out
For your convenience, a workflow visual is below to diagram the process of handoffs - this can be viewed in higher quality here. Please reach out to Amelia with any questions!
