Technology Departments and Tech Directors

Technology Departments and Tech Directors in any industry can benefit in many ways by partnering with OunceIT. Tech departments are often underfunded and understaffed. A typical IT department often doesn’t have the resources to implement large projects like a network overhaul; implementation or migration to a new server environment, phone system, or MDM. Technicians spend so much time on reactive support of end-users that they don’t have time to keep documentation up to date or devices patched and current.

Every IT department needs access to subject matter expertise, however, most small organizations don’t need these expensive resources like a network admin or server admin on a daily basis. In fact, that goes for all levels of support: Our clients can leverage OunceIT staff to “staff up” at busy times of the year or for large projects.

Plus, as Tech Directors and other IT staff are tasked with countless responsibilities and pulled in dozens of directions, sometimes the minutiae of job can become a burden: We have staff dedicated to important operations like purchasing and procurement; network, server, and device monitoring and management; and we can provide industry-standard tools that that may be otherwise out of reach to small organizations.

OunceIT can support tech departments in many ways:

• Tier-one reactive help desk staffing

• Tier-two project implementation

• Tier-three network engineering, server administration, and other subject-matter expertise

• Network and server monitoring, management, and patching

• Support with purchasing, procurement, and budgeting

• Flexible staffing that can scale up and down and needed including vacation and leave coverage

• As a thought partner so you aren’t alone!